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	  <!-- InstanceBeginEditable name="content" -->
<div align="center"><center>

<table border="0" cellpadding="0" cellspacing="1" width="600">
  <tr>
    <td width="17%" valign="top" class="style10"><a href="../a-somm.htm"><img src="http://www.stm.info/English/info/images/a-c-info.gif" alt="Back to Summary" align="bottom" border="0" /></a></td>
    <td width="83%"><h2 align="center">
		<img alt="Centre de services la clientèle à la station Berri-UQAM " src="http://www.stm.info/info/images/centre_berrij.jpg" width="500" height="150"></h2>
	<h2 class="style137"><font face="Arial"><span class="style9">
	Customer Service</span></font></h2>
    <table style="width: 100%" cellspacing="0" cellpadding="0">
		<tr>
			<td style="width: 12px; height: 11px;" class="style26"></td>
			<td style="width: 473px; height: 11px;" class="style27"></td>
			<td class="style28" style="height: 11px"></td>
		</tr>
		<tr>
			<td style="width: 12px" class="style33">&nbsp;</td>
			<td style="width: 473px">
			<p align="left" class="style18"><font face="Arial"><strong>If you want to ⬦</strong></font></p>
    <ul class="style136">
		<span class="style10">
		<li class="style9">Replace a defective OPUS card </li>
		<li class="style9">Correct a transaction error </li>
		<li class="style9">Register your OPUS card </li>
		<li class="style9">Recover the fare balance on a lost, stolen or damaged 
		photo ID OPUS card
		</li>
		<li class="style9">Obtain a request form for a photo ID OPUS card for reduced
		</li>
		<li class="style9">Obtain a photo ID OPUS card <em>(for seniors 65 and over 
		only)</em></li>
	</ul>
    		</span>
			</td>
			<td class="style29">&nbsp;</td>
		</tr>
		<tr>
			<td style="width: 12px" class="style134">&nbsp;</td>
			<td style="width: 473px" class="style134">
    		<table style="width: 100%">
				<tr>
					<td class="style25"><strong>
					<span class="style16">&nbsp;Go to the Customer Service Centre:</span></strong></td>
				</tr>
				</table>
			</td>
			<td class="style134">&nbsp;</td>
		</tr>
		<tr>
			<td style="width: 12px" class="style33">&nbsp;</td>
			<td style="width: 473px">
    		<table style="width: 100%" class="style44" cellspacing="0">
				<tr>
					<td style="height: 62px; width: 247px" valign="top" class="style152">
        <p class="style35">
        <font
        color="#000000" face="Arial"><span class="style2"><strong>Berri-UQAM métro station</strong>   
				<img alt="accessible" src="http://www.stm.info/info/images/fauteuilp.gif" align="top" /><br/>
        </span></font></p>
					</td>
					<td valign="top" style="height: 62px" class="style152">
		<font color="#000000" face="Arial" size="2" class="style12">
		Open :</font><font color="#000000" face="Arial" size="2" class="style2"><br>
        Monday to Friday, 7 a.m. to 9 p.m.  <br/>
		Saturday, Sunday and Legal Holidays, <br/>9 a.m. to 4 p.m. <br />
&nbsp; </font></td>
				</tr>
				<tr>
					<td valign="top" style="width: 247px" class="style154">
		<p class="style36">
		<span style="font-size:10.0pt;mso-bidi-font-size:
12.0pt;font-family:Arial;mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:
&quot;Times New Roman&quot;;mso-ansi-language:FR-CA;mso-fareast-language:FR-CA;
mso-bidi-language:AR-SA"><strong>Or to one of the service points </strong> <br/>located at 		</p>
		<table style="width: 100%" class="style151">
			<tr>
				<td valign="top">&nbsp;</td>
				<td valign="top" class="style150">
		<span style="font-size:10.0pt;mso-bidi-font-size:
12.0pt;font-family:Arial;mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:
&quot;Times New Roman&quot;;mso-ansi-language:FR-CA;mso-fareast-language:FR-CA;
mso-bidi-language:AR-SA">
		Côte-Vertu<font
        color="#000000" face="Arial"><span class="style2">
				<img alt="accessible" src="http://www.stm.info/info/images/fauteuilp.gif" align="top" /></span></font>, Lionel-Groulx<font
        color="#000000" face="Arial"><span class="style2">
				<img alt="accessible" src="http://www.stm.info/info/images/fauteuilp.gif" align="top" /></span></font>,<br/>Honoré-Beaugrand, Jean-Talon <br/></span>&nbsp; </td>
			</tr>
		</table>
		</span></td>
					<td valign="top" class="style154">
		<font color="#000000" face="Arial" size="2" class="style12">
		Open : </font>
		<font color="#000000" face="Arial" size="2" class="style2">
		<br/>
Monday to Friday, 7 a.m. to 9 p.m.  
		</strong><br />
		Closed on
		Saturday, Sunday and Legal Holidays.</font></td>
				</tr>
				<tr>
					<td valign="top" style="width: 247px" class="style153">
		<p class="style140">
		<span style="font-size:10.0pt;mso-bidi-font-size:
12.0pt;font-family:Arial;mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:
&quot;Times New Roman&quot;;mso-ansi-language:FR-CA;mso-fareast-language:FR-CA;
mso-bidi-language:AR-SA"><strong>and at the STM terminus </strong> <br/>at Fairview Pointe Claire.</span></p>
					</td>
					<td valign="top" class="style153">
		<font color="#000000" face="Arial" size="2" class="style12">
		Open :</font><font color="#000000" face="Arial" size="2" class="style2"><br>
Monday to Friday, 7 a.m. to 9 p.m.  
		</strong><br />
		Closed on
		Saturday, Sunday and Legal Holidays.</font></td>
				</tr>
				<tr>
					<td valign="top" colspan="2" class="style149">
		<p class="style142">
		<em>Starting January 9, 2012 new opening hours at the STM terminus Fairview 
		Pointe-Claire: Monday to Friday, 11 a.m. to 6 p.m. 
Closed on Saturday, Sunday and Legal Holidays.</em></p>
					</td>
				</tr>
			</table>
			</td>
			<td class="style29">&nbsp;</td>
		</tr>
		<tr>
			<td style="width: 12px" class="style32">&nbsp;</td>
			<td style="width: 473px" class="style31">&nbsp;</td>
			<td class="style30">&nbsp;</td>
		</tr>
	</table>
    <h2 class="style137"><font face="Arial"><span class="style14">STM Photo Studio </span> </font></h2>
    <table style="width: 100%" cellspacing="0" cellpadding="0" class="style39">
		<tr>
			<td style="width: 12px; height: 11px;" class="style126">
			<a name="studiophoto"></a></td>
			<td style="width: 473px; height: 11px;" class="style127"></td>
			<td class="style128" style="height: 11px"></td>
		</tr>
		<tr>
			<td style="width: 12px; height: 45px;" class="style133"></td>
			<td style="width: 473px; height: 45px;" valign="top">
			<p align="left" class="style138"><font face="Arial"><strong>If you want to ⬦</strong></font></p>
    <ul class="style139">
		<li class="style14">Obtain a photo ID OPUS card for reduced fares <em>(schoolchildren 6 to 11 years old, students 12 to 25 years old and seniors 65 and over)</em></li>
	</ul>
			</td>
			<td class="style129" style="height: 45px"></td>
		</tr>
		<tr>
			<td style="width: 12px; height: 21px;" class="style135"></td>
			<td style="width: 473px; height: 21px;" class="style135">
	<strong>
					<span class="style16">&nbsp;Go to STM Photo Studio:</span></strong></td>
			<td class="style135" style="height: 21px"></td>
		</tr>
		<tr>
			<td style="width: 12px" class="style133">&nbsp;</td>
			<td style="width: 473px">
    		<table style="width: 100%" class="style45">
				<tr>
					<td valign="top" style="width: 244px">
		<p class="style37"><span class="style10"><strong>STM Photo Studio</strong><br/>
2020 University <br/>
McGill Métro level <br/>
Suite B315 
 		</p>
					</td>
					<td valign="top">
				Open : <br/>
			<strong>Monday to Friday, 11:30 a.m. to 6 p.m.  <br/>
Saturday and Sunday, 10:30 a.m. to 5 p.m <br />


			<br/>
				<em>Closed December, 24, 25, 31, 2011 and January 1st, 2012 </em>  

			
			</strong> </td>
				</tr>
			</table>
			</td>
			<td class="style129">&nbsp;</td>
		</tr>
		<tr>
			<td style="width: 12px" class="style132">&nbsp;</td>
			<td style="width: 473px" class="style131">&nbsp;</td>
			<td class="style130">&nbsp;</td>
		</tr>
	</table>
    &nbsp;<br />
	&nbsp;<br />
	<hr class="style24" />
	<p class="style6"><strong>If you want a refund for a transit fare no longer in use </strong></p>
	<table style="width: 96%" class="style40">
		<tr class="style7">
			<td style="width: 248px" class="style46" valign="top">Go to the <strong>Lost & Found counter</strong> at <br/>

Berri-UQAM métro station </td>
			<td class="style46">Open :<br/>
			<strong>Monday to Friday, 8 a.m. to 6 p.m. <br />
			Closed on<font color="#000000" face="Arial" size="2" class="style2">
		Saturday, Sunday and Legal Holidays.<br />
			<br />
			<em>December 27, 28 and 29 décembre : <br/>9:30 a.m. to 5 p.m. </em></font></strong></td>
		</tr>
	</table>
    </td>
  </tr>
  <tr>
    <td width="17%" valign="top">&nbsp;</td>
    <td width="83%">&nbsp;</td>
  </tr>
</table>

</center></div>
<!-- InstanceEndEditable --> </div>
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				<li><a href="../a-somm.htm">Home Page</a><img name="separateur" class="separateur" src="http://www.stm.info/new_developpement/images/footer_separateur.png" alt="separateur" /></li>
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				<li><a href="../t-adapte/a-index.htm">Paratransit</a><img name="separateur" class="separateur" src="http://www.stm.info/new_developpement/images/footer_separateur.png" alt="separateur" /></li>
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